Just as in the Wizard of Oz–where all the great pyrotechnics going on in public were controlled by the wizard hidden behinds the curtain—so in QA all the great quality that the customer sees is controlled by the QA professional. If you ignore the “Wizard” you do so at the risk of compromising Quality.
Are you a project lead or perhaps a new or aspiring QA manager? Then this session is for you. I am not going to cover the latest QA trend or the current hot automation tool of the day, but rather the perils of ignoring the QA professional behind the curtain.
We spend months or even years training a QA engineer. Only to see them walk out the door because a better opportunity came along. You don’t just lose a person you lose knowledge. Knowledge that is sometimes hard to or impossible to replace. What can we do about it?
In this session we will explore ideas on how we develop management traits and skills. What we do on a day to day basis to make sure our wizard keeps pulling those levers and tooting those horns for us instead of our competitor.
A session about how to be a manager at a QA conference? Well, sometimes it really is all about the people.